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Eastern Railway takes pride in announcing the exceptional performance of its RailMadad wing, a dedicated unit committed to efficiently resolving passenger grievances. The period from April 2023 to December 2023 has seen remarkable achievements, with an average complaint resolution time of 41 minutes and an impressive disposal rate of nearly 99.98%. Diverse Complaint Categories: The…
In response to the increased passenger demand during the Christmas season, Eastern Railway’s Howrah Division is introducing special EMU trains between Howrah and Goghat, Howrah and Barddhaman, as well as Howrah and Katwa on 24.12.2023. The Goghat – Howrah EMU Special will depart from Goghat at 05:10 Hrs., reaching Howrah at 07:40 Hrs. The return…